Privacy policy
In short
- We do not sell data.
- We do not profile you.
- We use no cookies and no statistics.
- Favourites and settings stay on your device.
- We never send your coordinates.
- No advertising.
Data controller
The controller of the personal data processed on this site is: Łódzka Kolej Aglomeracyjna
The site is run technically by GenesisMobo Sp. z o.o., ul. Rumiana 105, 02-956 Warszawa, Poland, NIP 5213676327, KRS 0000488784. GenesisMobo processes data on behalf of the controller under a data processing agreement (Article 28 GDPR) and does not use it for its own purposes.
Contact about personal data
For matters concerning personal data: 887 879 980
What data we process and why
The site has no user accounts and no forms. We only process the data your browser sends each time it opens a page.
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Running the site, keeping it secure and fixing faults | IP address, browser type, the address of the page opened and the time of the request (server logs) | Article 6(1)(e) GDPR (passenger information as a task in the public interest laid down in the law on public transport), or point (f) (legitimate interest) for an operator that is not a public body | At most 14 days, after which the logs are deleted automatically. |
| Answering requests, complaints and questions sent by e-mail or made by phone | The details you give in your message: name, e-mail address or phone number, and the content | Article 6(1)(c) GDPR in connection with Article 18 of the Act on digital accessibility (requests for accessibility), and for other matters the same basis as for server logs | Until we answer, and then for the period required by the controller's rules on keeping records |
Giving your data is voluntary. Without the data your browser sends when it opens a page, the page cannot be shown, and without contact details we cannot answer your message.
The text you type into the search on city pages never leaves your device: the list of stops and lines is filtered in your browser. The exception is setting up a stop display board, where the text you type is sent to the server to find the stop. We never send your coordinates. To show the lines of stops "Nearby", the server receives the list of stops in an area of about 5 × 5 km around you; this list shows roughly where you are. When you use the location button on the map, the server receives the numbers of the map squares (about 1 km) it needs to load, just as when you move the map.
Browser storage
The site uses no cookies. It saves in your browser storage (localStorage) the settings and favourites you choose and, when you visit, the language, the cities you recently visited and that the map legend has been shown. This storage stays on your device. We send the numbers of your favourite stops only to fetch their departures. You can clear the storage in your browser settings.
So that the site works without a connection, your browser also keeps the site files (until the next version) and the timetables and stops you open, and for an open stop its timetable for the coming week. Saved timetables are no longer shown after 7 days and are deleted on your next visit. Searches for stops near you are not saved. None of this is sent to us.
| Name | Purpose | Kind | When we save it |
|---|---|---|---|
t4b.theme | Light or dark theme chosen in the "Aa" panel. | Setting | When you choose |
t4b.contrast | High contrast chosen in the "Aa" panel. | Setting | When you choose |
t4b.motion | Paused animations chosen in the "Aa" panel. | Setting | When you choose |
t4b.textSize | Text size chosen in the "Aa" panel. | Setting | When you choose |
t4b.refresh | How often live departures refresh. | Setting | When you choose |
t4b.map | Whether the map loads by itself. | Setting | When you choose |
lang | The language of the site. | Setting | When you visit |
t4b.favoriteStops.{city} | Favourite stops in a city. | Favourite | When you choose |
t4b.favoriteLines.{city} | Favourite lines in a city. | Favourite | When you choose |
t4b.recentSearches.{city} | Stops and lines recently chosen in the search of a city. | History | When you choose |
t4b.recentCities | Cities recently visited from the start page. | History | When you visit |
t4b.appBannerDismissedUntil | The date until which the app notice stays hidden after you close it. | Setting | When you choose |
t4b.mapLegend | Whether the map legend is open. On your first map we note that the legend has been shown. | Setting | When you visit |
Recipients of data
Server log data is processed by GenesisMobo Sp. z o.o. and the service providers it uses to run the site. The site uses no advertising, analytics or social media services. Maps, fonts and icons are loaded from our own servers.
Hosting provider and where the data is stored: GenesisMobo Sp. z o.o., in its own server room. We store the data in Poland.
Your rights
You have the right to access your data, to have it corrected, erased or restricted, and to object (Articles 15–18 and 21 GDPR). You can also lodge a complaint with the President of the Personal Data Protection Office (UODO).
Website of the Personal Data Protection Office (opens a new tab)
The site makes no automated decisions and does no profiling (Article 22 GDPR).
Changes to this policy
This version of the policy applies from: